Privacy policy
PUBLIC AGREEMENT (OFFER)
for ordering, purchasing, selling and delivering goods
This agreement is the Seller’s official public offer to enter into a sale and purchase agreement for the Goods presented on https://luvsosastore.com/ . This agreement is public, meaning that, under Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers regardless of their status (individual, legal entity or sole proprietor), without giving preference to one buyer over another. By entering into this Agreement, the Buyer fully accepts the terms and procedures for placing orders, paying for goods, delivering goods, returning goods, liability for orders placed in bad faith, and all other terms of the agreement. The Agreement is deemed concluded when the Buyer clicks the “Confirm Order” button on the checkout page in the “Cart” section and receives electronic order confirmation from the Seller.
1. Definitions
1.1. Public offer (hereinafter the “Offer”) means the Seller’s public proposal, addressed to an indefinite group of persons, to enter into a distance sale and purchase agreement for goods with the Seller (hereinafter the “Agreement”) on the terms set out in this Offer.
1.2. Goods or Service means the subject of the parties’ transaction, selected by the Buyer on the Online Store website and placed in the cart, or already purchased by the Buyer from the Seller remotely.
1.3. Online Store means the Seller’s website at https://luvsosastore.com/ created for entering into retail and wholesale sale and purchase agreements based on the Buyer’s review of the description of the Goods provided by the Seller over the Internet.
1.4. Buyer means an individual with legal capacity who is at least 18 years old, receives information from the Seller and places an order to purchase goods presented on the Online Store website for purposes unrelated to business activities, or a legal entity or sole proprietor.
1.5. Seller means Sole Proprietor «Павловський Денис Вадимович» (identification code 3901511613), a sole proprietor established and operating in accordance with the current legislation of Ukraine, whose registered address is: м.Київ, вул. Володимира Івасюка, буд. 14
2. Subject of the Agreement
2.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods on the terms of this Agreement.
2.2. The date on which the Buyer completes the order form on the Online Store website is deemed the date of conclusion of the offer agreement (acceptance of the offer) and the moment of the Buyer’s full and unconditional acceptance of the Agreement’s terms, provided that the Buyer receives electronic order confirmation from the Seller. If necessary, at the Buyer’s request, the Agreement may be executed in writing.
3. Placing an Order
3.1. The Buyer places an order independently in the Online Store using the “Cart” form, or by placing an order by email or by calling the telephone number listed in the Online Store’s contact section.
3.2. The Seller may refuse to hand over an order to the Buyer if the information provided by the Buyer when placing the order is incomplete or raises doubts about its authenticity.
3.3. When placing an order on the Online Store website, the Buyer undertakes to provide the following mandatory information required by the Seller to fulfil the order:
3.3.1. the Buyer’s last name and first name;
3.3.2. the address to which the Goods should be delivered (if delivery is to the Buyer’s address);
3.3.3. a contact telephone number.
3.4. The name, quantity, item number and price of the Goods selected by the Buyer are shown in the Buyer’s cart on the Online Store website.
3.5. If either Party to the agreement requires additional information, it may request it from the other Party. If the Buyer fails to provide the necessary information, the Seller is not responsible for providing a quality service to the Buyer when purchasing goods from the Online Store.
3.6. When placing an order through the Seller’s manager (clause 3.1. of this Offer), the Buyer undertakes to provide the information specified in clauses 3.3 – 3.4. of this Offer.
3.7. The Buyer accepts the terms of this Offer by entering the relevant information in the registration form on the Online Store website or when placing an Order through an operator. After an Order is placed through the Manager, the Buyer’s information is entered into the Seller’s database.
3.8. The Buyer is responsible for the accuracy of the information provided when placing an Order.
3.9. By entering into the Agreement, that is, by accepting the terms of this offer (the proposed terms for purchasing the Goods) by placing an Order, the Buyer confirms the following:
a) the Buyer has fully read and agrees to the terms of this proposal (offer);
b) the Buyer consents to the collection, processing and transfer of personal data; the consent to the processing of personal data remains valid throughout the term of the Agreement and for an unlimited period after its expiry. In addition, by entering into the agreement, the Buyer confirms that they have been informed (without further notice) of the rights established by the Law of Ukraine “On Personal Data Protection”, the purposes of collecting the data, and the fact that their personal data are transferred to the Seller to enable performance of this Agreement, settlement of accounts, and receipt of invoices, certificates and other documents. The Buyer also agrees that the Seller may grant access to and transfer the Buyer’s personal data to third parties without any additional notice to the Buyer for the purpose of fulfilling the Buyer’s order. The Buyer knows and understands the scope of their rights as a personal data subject under the Law of Ukraine “On Personal Data Protection”.
4. Price and Delivery of the Goods
4.1 The Seller independently determines the prices of Goods and services, which are listed on the Online Store website. All prices for Goods and services on the website are stated in hryvnias.
4.2 The Seller may change the prices of Goods and services unilaterally depending on market conditions. However, the Seller may not unilaterally change the price of an individual item of Goods for which the Buyer has paid in full.
4.3. The price of the Goods listed on the Online Store website does not include the cost of delivering the Goods to the Buyer. The Buyer pays the delivery cost directly to the delivery service (carrier) they select, in accordance with that delivery service’s (carrier’s) current rates.
4.4. The price of the Goods listed on the Online Store website does not include the cost of delivering the Goods to the Buyer’s address.
4.5. The Seller may provide an estimated cost of delivering the Goods to the Buyer’s address when the Buyer submits a corresponding request to the Seller by email or when placing an order through the Online Store’s operator.
4.6. The Buyer’s obligations to pay for the Goods are deemed fulfilled when the funds reach the Seller’s account.
4.7. Payments between the Seller and the Buyer for the Goods are made using the methods specified in the “Payment and Delivery” section of the Online Store website.
4.8. Upon receipt of the Goods, the Buyer must, in the presence of a representative of the delivery service (carrier), check that the Goods meet the qualitative and quantitative specifications (name of the goods, quantity, completeness and expiry date).
4.9. When accepting the Goods, the Buyer or their representative confirms, by signing the sales receipt/ or the order/ or the waybill for delivery of the goods, that they have no claims regarding the quantity, appearance or completeness of the goods.
4.10. Ownership and the risk of accidental loss of or damage to the Goods pass to the Buyer or their Representative when the Buyer receives the Goods at the place of delivery if the Seller delivers the Goods themselves, or when the Seller hands the goods over to the delivery service (carrier) selected by the Buyer.
5. Rights and Obligations of the Parties
5.1. The Seller must:
5.1.1. Transfer the goods to the Buyer in accordance with this Agreement and the Buyer’s order.
5.1.2. Not disclose any private information about the Buyer or provide third parties with access to that information, except as provided by law and when fulfilling the Buyer’s Order.
5.2. The Seller may:
5.2.1 Unilaterally change the terms of this Agreement and the prices of Goods and services by publishing them on the Online Store website. All changes take effect upon publication.
5.3 The Buyer undertakes to:
5.3.1 Before entering into the Agreement, read its contents, its terms, and the prices offered by the Seller on the Online Store website.
5.3.2 To enable the Seller to fulfil its obligations to the Buyer, provide all necessary information that unambiguously identifies them as the Buyer and is sufficient to deliver the ordered Goods to the Buyer.
6. Returns of Goods
6.1. The Buyer may return non-food goods of satisfactory quality to the Seller if the goods do not suit the Buyer in terms of shape, dimensions, style, colour or size, or cannot be used by the Buyer for their intended purpose for other reasons. The Buyer may return goods of satisfactory quality within 14 (fourteen) days, excluding the day of purchase. Goods of satisfactory quality may be returned if they have not been used and their saleable condition, consumer properties, packaging, seals and labels have been preserved, together with the payment document issued to the Buyer for payment for the Goods. The list of non-returnable goods is approved by the Cabinet of Ministers of Ukraine.
6.2. The Online Store has two categories of goods:
6.2.1. In-stock goods — goods held in the Seller’s warehouse in Ukraine and available for immediate dispatch to the Buyer after confirmation of the Order.
Such goods may be returned or exchanged in accordance with this Agreement and the current legislation of Ukraine.
6.2.2. Goods ordered on request — goods ordered by the Seller specifically for an individual Buyer and having individually determined characteristics (size, model, colour, configuration or other parameters).
6.3. Goods ordered on request may not be returned or exchanged, as they are goods with individually determined characteristics.
6.4. Exceptions are possible only if a manufacturing defect or an error on the Seller’s part is identified. The Seller considers such requests on a case-by-case basis.
6.5. The price of goods of satisfactory quality is refunded to the Buyer within 30 (thirty) calendar days after the Seller receives such Goods, subject to compliance with this Agreement and the current legislation of Ukraine.
6.6. The price of the goods is refunded by bank transfer to the Buyer’s account.
6.7. The Buyer pays the cost of returning Goods of satisfactory quality to the Seller’s address, and the Seller does not reimburse the Buyer for that cost.
6.8. If defects in the Goods are identified within the established warranty period, the Buyer may submit the claims provided for by the Law of Ukraine “On Consumer Rights Protection” to the Seller.
6.9. The Seller is not responsible for defects in the Goods that arise after their transfer to the Buyer as a result of the Buyer’s breach of the rules for using or storing the Goods, the actions of third parties or force majeure.
6.10. Goods are returned, in the cases provided for by law and this Agreement, to the address specified in the “Contacts” section of the Seller’s website.
7. Liability
7.1. The Seller is not liable for damage caused to the Buyer or third parties as a result of improper installation, use or storage of the Goods purchased from the Seller.
7.2. The Seller is not liable for improper or late fulfilment of Orders and its obligations if the Buyer provides inaccurate or incorrect information.
7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.
7.4. The Seller or the Buyer is released from liability for complete or partial failure to fulfil their obligations if that failure results from force majeure circumstances such as war or hostilities, earthquake, flood, fire or other natural disasters that arise independently of the will of the Seller and / or the Buyer after this agreement is concluded. The Party unable to fulfil its obligations must immediately notify the other Party.
8. Confidentiality and Personal Data Protection.
8.1. By providing personal data on the Online Store website when registering or placing an Order, the Buyer gives the Seller voluntary consent to process and use (including transfer) their personal data and to take other actions provided for by the Law of Ukraine “On Personal Data Protection”, with no time limit on such consent.
8.2. The Seller undertakes not to disclose information received from the Buyer. The Seller’s provision of information to counterparties and third parties acting under an agreement with the Seller, including for the fulfilment of obligations to the Buyer, and in cases where disclosure is required by the current legislation of Ukraine, is not considered a breach.
8.3. The Buyer is responsible for keeping their personal data up to date. The Seller is not liable for improper performance or non-performance of its obligations due to outdated or inaccurate information about the Buyer.
9. Other Terms
9.1. This agreement is concluded in Ukraine and operates in accordance with the current legislation of Ukraine.
9.2. All disputes arising between the Buyer and the Seller are resolved through negotiations. If the disputed matter cannot be settled through negotiations, the Buyer and/or the Seller may refer the dispute to the courts in accordance with the current legislation of Ukraine.
9.3. The Seller may amend this Agreement unilaterally in the manner provided for in clause 5.2.1. of the Agreement. In addition, the Agreement may also be amended by mutual consent of the Parties in the manner provided for by the current legislation of Ukraine.
Purchases in installments monobank | Universal Bank
Service provider:
JSC «УНІВЕРСАЛ БАНК», NBU licence No92 dated 20.01.1994, state register of banks number No 226.
Product features:
- Minimum installment amount: 1 UAH
- Maximum installment amount: 400 000 UAH
- Real annual interest rate: 0,000001%
- Available term, payments: 3 — 25
- Repayment procedure: equal monthly installments
- First payment when the purchase is made
Information about the product’s essential characteristics and warnings is available on the product website chast.monobank.ua
SELLER’S ADDRESS AND DETAILS:
Sole Proprietor «Павловський Денис Вадимович»
м. Київ, вул. Володимира Івасюка, буд. 14
Current account UA413052990000026006006706424 with JSC «ПриватБанк»
MFO 305299
EDRPOU: 3901511613
Tel. +38(095)8529788